Fingerprinting Services Terms and Conditions

By booking and paying for fingerprinting services through Flagstaff Notary & Fingerprinting, you agree to the following fingerprinting terms:  

**No-Show Policy**  

If you fail to show up for your scheduled fingerprinting appointment without providing prior notice, your payment is non-refundable, as stated in our no-show policy.  

**Cancellation Policy**  

You may cancel your appointment for a full refund if we are notified at least 24 hours before your scheduled appointment time. Cancellation notice provided up to 5 hours prior will entitle you to a 50% refund. However, if Flagstaff Notary & Fingerprinting cancels your appointment for any reason, you will have the option to reschedule or receive a full refund.  

**Rejection and Resubmission Policy**  

Rejections happen! If your fingerprints are rejected by the requesting agency:  

- The first resubmission is free of charge.  

- The second resubmission will incur mobile service fees.  

- The third submission will require full payment as a new fingerprinting service.  

**Required Information**  

You are responsible for providing:  

- The requesting agency's instructions.  

- A reference number, if applicable, to ensure proper documentation and processing.  

**Privacy & Compliance**  

We ensure secure handling of personal data for privacy compliance; we do not retain prints beyond what’s required.  

- Chain-of-custody procedures are strictly followed.  

- Please note that we are not legal advisors—be sure to bring agency instructions.  

**PAYMENT IS DUE BEFORE OR ACCEPTED AT THE TIME OF SERVICE**